Note: We are receiving a large number of investor enquiries, you may expect some delays in the meetings

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      Prospective buyer data

      Hello Is This [Customer Name]

      Hello [Customer Name]

      How Are You Today? Are You Well?


      My name is XXX the reason I am calling you is that you made an enquiry about buying a property in Dubai

      Question 1

      Just Wanted To Check – Is This A Mistake Or is it a Genuine Enquiry?

      i

      Question 2

      Great, How Can I Help – Are You Looking For An Apartment Villa Or A Townhouse?

      Choose Property Types:

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      Question 3

      How Many Bedrooms Are You Looking For?

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      Question 4

      Is It For Investment Or Living In?

      i

      Question 5

      Which Other Areas Or Communities Would You Consider if Sobha isn’t a good fit?

      Choose area:

      i

      Question 6

      Would You Consider Off-Plan Or Ready Property?

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      Question 7

      We have over 50,000 properties for sale Price ranges from 1M – 100M Dirhams I don’t want to send you all of them, I want to send you what’s right for you.

      What’s Your Budget?

      Budget:

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      Question 8

      Different development requires a different level of deposit, just out of interest.

      How Much Deposit Do You Have?

      Deposit:

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      Question 9

      If We Can Find The Ideal Property For You, How Quickly Do You Wish To Purchase A Property?

      Week:

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      Question 10

      When Are You Free For A Viewing?

      Schedule:

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      Question 11

      I have a slot free in my Diary at 2pm Today, or I can do 10am tomorrow, which would you prefer? Time And Location Of The Meeting Is That Ok?

      i

      Question 12

      I’ll get that booked in my diary, I’ll send you a confirmation on WhatsApp with the location, is there any reason why you might not be able to make the meeting.

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      Question 13

      Where did you see our advert?

      i

      Notes

      Custom Notes

      i

      Summarise & Recap

      Exit the Call:

      Do you have any questions for me? in That case It was great to talk to you today Mr Customer As a next step, my colleague in Dubai will call you to confirm the meeting directly. That’s the person you will be meeting. Is that Ok?

      Exit the Call:

      It was my pleasure to speak with you today, have a lovely day. Take care bye.

      Complimentary Pick Up and Drop Off

      We will pick you up from your home or your office and return you back safely to your home or your office should you need us to do so. Simply let us know.

      Our Popular Developments

      Elva Townhouse
      TOWNHOUSES
      from AED 2,890,000

      Elva

      The Valley
      Developer: Emaar
      Handover: Q2 2028
      Sobha Solis
      APARTMENT
      from AED 1,070,000

      Sobha Solis

      Motor City
      Developer: Sobha
      Handover: Ask manager
      Elwood
      VILLA
      from AED 7,900,000

      Elwood

      Dubailand
      Developer: Sobha
      Handover: 2027-2028

      I just need to ask you few short questions is that ok?

      rebuttal 1 not interested

      I understand you're not interested may be I caught you at a bad time, but obviously you enquired on property finder to buy a property in Dubai, is this a genuine enquiry? Or was it a mistake?

      rebuttal 2

      I'm Busy

      I understand you're busy, but if this is a genuine enquiry, I need to ask you few questions it will take just 30 seconds to help you find your dream home is that ok?

      rebuttal 3

      Where did you get my details?

      You may or may not remember - you made an enquiry through property finder - that's where I got your details that's why I'm calling you, is this a genuine enquiry?

      rebuttal 4

      Where are you based

      I'm calling you from our call centre I cannot disclose this for security reasons - but if this is a genuine enquiry I can get one of my senior brokers to call you back you can even meet them in person in Dubai.

      rebuttal 5

      It's too expensive

      We have over 50,000 properties for sale with some great payment plans - I can WhatsApp all the details, is that ok?

      rebuttal 6

      Are you genuinely looking to buy a property in Dubai?

      As I said I am calling you from an outbound call centre, we specialise in Dubai properties - Once I've verified I'm speaking to the right person one of my senior brokers will call you back, so ARE YOU GENUINELY LOOKING TO BUY A PROPERTY IN DUBAI?

      rebuttal 7

      I've made the enquiry few months ago, a year ago

      I understand this is an old enquiry, I understand people's needs change. In your case, what's stopped you from purchasing a property right now?

      rebuttal 8

      I want to rent

      What if I can offer you a property which you can own for almost the similar price to renting, would you be interested to find out more?

      rebuttal 9

      Are you Property Finder, the seller/agent?

      I work for property finder, my job is to verify the correct information, then my senior broker will call you back to arrange a meeting with you.

      rebuttal 10

      I don’t want to tell you the budget or the deposit

      I understand you don't want to disclose the budget or the deposit - however, we have over 50,000 properties for sale, I wouldn’t know what to send you without that information.

      rebuttal 11

      If the customer is talking for too long

      Sir, I would love to have a long discussion with you, but I have a lot of calls building up, sorry about that.

      rebuttal 12

      I'm Busy / in a Meeting / Call me back

      I understand you’re busy and I would love to call you back, however I’m also at work and I’m about to go into a meeting myself and then I have a thousand calls to make to investors who want to do business with me today. Dubai real estate market is very explosive right now.

      I don’t want to waste your time and I hope you’re not here to waste mine. So I have only one question: are you genuinely looking to buy a property in Dubai? If not, I will take you off my system and you will never hear from me again. However, if you’re genuinely looking to buy a property, let me know and we can then discuss the next steps.

      rebuttal 13

      Want to rent / Renting

      What if I can offer you a property which you can own for almost the same price as your yearly rent? Would you be interested to find out more? I’m just going to ask you a few short questions for suitability purposes.

      rebuttal 14

      Asking for IDs

      Now that I’ve got a really good understanding of your requirements, I’m in front of my computer updating your record. Great news—the system has given me some great options, and I would love to get them over to you ASAP. You will love them, but I just need to update your record before I can send them across.

      Do you have a copy of your Emirates ID or Passport with you/on your phone? While I’m filling out your details on my computer, please send me a message on WhatsApp with a copy of your Emirates ID or Passport.

      rebuttal 15

      Why should I give you my ID? / No one else asked for this before

      We are a professional company, sir. We do everything by the book. When you hire an agent, are you going to hire a cowboy who cuts corners and puts you at risk, or are you going to hire a professional?

      Like I was saying, sir, I’m in front of my computer. Once I update the system, it will automatically send you confirmation of the next steps. So I will stay on the line while you send me the Emirates ID or Passport via WhatsApp.

      rebuttal 16

      It was a mistake

      That’s fine sir, no problems, I also click on tons of adverts myself by mistake and end up with tons of phone calls like this. We now live in a commercial society we are surrounded with adverts everywhere sir, even your phone is constantly listening to the conversations between yourself and your wife, kids’ friends and constantly showing you ads, we don’t even know which ones we clicked on or not However, what’s your current situation sir, surely, you’ve got a roof over your head, do you own your current property, do you rent, are you fortunate enough to own more than 1 one that you may need us to manage where we can generate substantial amount of rental revenue way higher than the market rate.

      rebuttal 17

      Do you have a property we can sell for you, surely there must be something we can do help me out here?

      We have over 650+ agents in our team, and thousands of active investors, buyers and sellers, nothing is too small or big for us sir, Do you need help with buying a property? Selling a property Renting a property

      Question

      What's Your Current Situation? Do you own your property, or do you rent?

      Question

      Renting must be expensive; how much do you pay each year?

      Question

      We have over 50,000 properties for sale to suit al budgets, if I can offer you a property you can own instead of renting would you like to find out more

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