rebuttal 1 not interested
I understand you're not interested may be I caught you at a bad time, but obviously you enquired on property finder to buy a property in Dubai, is this a genuine enquiry? Or was it a mistake?
rebuttal 2
I'm Busy
I understand you're busy, but if this is a genuine enquiry, I need to ask you few questions it will take just 30 seconds to help you find your dream home is that ok?
rebuttal 3
Where did you get my details?
You may or may not remember - you made an enquiry through property finder - that's where I got your details that's why I'm calling you, is this a genuine enquiry?
rebuttal 4
Where are you based
I'm calling you from our call centre I cannot disclose this for security reasons - but if this is a genuine enquiry I can get one of my senior brokers to call you back you can even meet them in
person in Dubai.
rebuttal 5
It's too expensive
We have over 50,000 properties for sale with some great payment plans - I can WhatsApp all the details, is that ok?
rebuttal 6
Are you genuinely looking to buy a property in Dubai?
As I said I am calling you from an outbound call centre, we specialise in Dubai properties - Once I've verified I'm speaking to the right person one of my senior brokers will call you back, so ARE
YOU GENUINELY LOOKING TO BUY A PROPERTY IN DUBAI?
rebuttal 7
I've made the enquiry few months ago, a year ago
I understand this is an old enquiry, I understand people's needs change. In your case, what's stopped you from purchasing a property right now?
rebuttal 8
I want to rent
What if I can offer you a property which you can own for almost the similar price to renting, would you be interested to find out more?
rebuttal 9
Are you Property Finder, the seller/agent?
I work for property finder, my job is to verify the correct information, then my senior broker will call you back to arrange a meeting with you.
rebuttal 10
I don’t want to tell you the budget or the deposit
I understand you don't want to disclose the budget or the deposit - however, we have over 50,000 properties for sale, I wouldn’t know what to send you without that information.
rebuttal 11
If the customer is talking for too long
Sir, I would love to have a long discussion with you, but I have a lot of calls building up, sorry about that.
rebuttal 12
I'm Busy / in a Meeting / Call me back
I understand you’re busy and I would love to call you back, however I’m also at work and I’m about to go into a meeting myself and then I have a thousand calls to make to investors who want to do
business with me today. Dubai real estate market is very explosive right now.
I don’t want to waste your time and I hope you’re not here to waste mine. So I have only one question: are you genuinely looking to buy a property in Dubai? If not, I will take you off my system
and you will never hear from me again. However, if you’re genuinely looking to buy a property, let me know and we can then discuss the next steps.
rebuttal 13
Want to rent / Renting
What if I can offer you a property which you can own for almost the same price as your yearly rent? Would you be interested to find out more? I’m just going to ask you a few short questions for
suitability purposes.
rebuttal 14
Asking for IDs
Now that I’ve got a really good understanding of your requirements, I’m in front of my computer updating your record. Great news—the system has given me some great options, and I would love to get
them over to you ASAP. You will love them, but I just need to update your record before I can send them across.
Do you have a copy of your Emirates ID or Passport with you/on your phone? While I’m filling out your details on my computer, please send me a message on WhatsApp with a copy of your Emirates ID
or Passport.
rebuttal 15
Why should I give you my ID? / No one else asked for this before
We are a professional company, sir. We do everything by the book. When you hire an agent, are you going to hire a cowboy who cuts corners and puts you at risk, or are you going to hire a
professional?
Like I was saying, sir, I’m in front of my computer. Once I update the system, it will automatically send you confirmation of the next steps. So I will stay on the line while you send me the
Emirates ID or Passport via WhatsApp.
rebuttal 16
It was a mistake
That’s fine sir, no problems, I also click on tons of adverts myself by mistake and end up with tons of phone calls like this.
We now live in a commercial society we are surrounded with adverts everywhere sir, even your phone is constantly listening to the conversations between yourself and your wife, kids’ friends and constantly showing you ads, we don’t even know which ones we clicked on or not
However, what’s your current situation sir, surely, you’ve got a roof over your head, do you own your current property, do you rent, are you fortunate enough to own more than 1 one that you may need us to manage where we can generate substantial amount of rental revenue way higher than the market rate.
rebuttal 17
Do you have a property we can sell for you, surely there must be something we can do help me out here?
We have over 650+ agents in our team, and thousands of active investors, buyers and sellers, nothing is too small or big for us sir, Do you need help with buying a property?
Selling a property
Renting a property
Question
What's Your Current Situation? Do you own your property, or do you rent?
Question
Renting must be expensive; how much do you pay each year?
Question
We have over 50,000 properties for sale to suit al budgets, if I can offer you a property you can own instead of renting would you like to find out more